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Forecasting, Planning and Workflow Manager

NHS AfC: Band 5

Main area
NHS AfC: Band 5
Fixed term: 2 years
Full time - 37.5 hours per week
Job ref
Hesketh House
£25,655 - £31,534 per annum
Salary period
27/01/2022 23:59

An exciting opportunity has arisen within the Workflow Management Team in NHS Pensions for a Forecasting Planning and Workflow Manager.

Under the direction and guidance of the Business Support Operations Manager, you will lead multiple work streams, ensuring that a consistent, accurate and efficient approach is applied to the strategising and allocation of work. Through both forecasting and planning, you will ensure that your work streams are adequatly resourced to meet demand. In doing so, you will play an important part in enabling a high standard of service to be delivered across the organisation.

Engaging with stakeholders, you will prioritise requirements and optimise resource utilisation, demonstrating a creative and innovative approach, so that solutions are delivered to meet organisational objectives.

The post holder will require a multi-disciplined skill set that allows them to:

  • Encourage the effective use of the Work Manager tool across all suitable levels within the operation.
  • Effectively manage workflow and resource planning to achieve internal/external KPI’s.
  • Support, develop and instruct Real Time Analysts ensuring an efficient and effective delivery of service.
  • Analyse and interrogate data to deliver resource projections.
  • Manage and proritise workload to meet business requirements.
  • Develop close working relationships with multiple stakeholders.

 The NHSBSA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. 

This post is open to both sites Newcastle and Fleetwood. Remote working will be also considered.

The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community. 

At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark. 

 We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met

Stonewall Top 100 Employer 2020Disability confident leaderDefence Employer Recognition Scheme (ERS) - SilverStep into healthBetter Health at Work AwardTop 5 Best OrganisationsTop 25 Best Big Companies to Work forArmed Forces Covenant Gold AwardENEI TIDE Gold 2021

Documents to download

Apply online now

Further details / informal visits contact

Ian Wilson
Job title
Workforce Planning Manager
Email address