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Team Manager

NHS AfC: Band 5

Main area
Team Manager
NHS AfC: Band 5
Secondment: 6 months
  • Full time
  • Home or remote working
37.5 hours per week
Job ref
Home working
Home working
£24,907 - £30,615 per annum
Salary period
20/04/2021 23:59
Who we are

We’re the NHS Business Services Authority. We provide critical central services to NHS organisations, NHS contractors, patients and the public.  Have you had a European Health Insurance Card (EHIC)? Perhaps you’ve had an Exemption Certificate or have a Pre-payment Certificate to spread the cost of your prescriptions? We issue those. Maybe you’re a member of the NHS Pension Scheme? We administer the scheme on behalf of the Department of Health and Social Care. Ever applied for a vacancy on NHS Jobs? That’s one of our services too.
Our vision is to be the ‘delivery partner of choice’ for the NHS. Our values were developed with our people, for our people and they reflect the fact that we CARE passionately about what we do. They are to be Collaborative, Adventurous, Reliable, and Energetic. We know that how we approach our work contributes to our colleagues’ health, wellbeing, and sense of connection to the business. We aspire to be a great, inclusive place to work.
Our drive to make things easier for our customers has seen us increase the digitisation of our services and we’re using new technology to deliver efficiencies and improve the customer experience. We gather data and use it to help the NHS make more informed and effective decisions, as well as reduce fraud, error, and waste. We also see an opportunity to contribute to the wider health agenda in terms of prevention and health inequalities.

We’re doing exciting things in a complex and challenging landscape so come and join us.
What we offer

Come and work for us and you’ll receive a benefits package that rewards your hard work and commitment, including a minimum of 27 days annual leave per year which increases with length of service plus Bank Holidays and the option to purchase additional leave, time off for volunteering, flexible working options, a generous Pension Scheme, access to loads of online and high street discounts including holidays, computers, insurance, mobile phones and meals out, and perhaps most importantly – a work/life balance.

An exciting opportunity has arisen for a Team manager role within Student Services for a 6-month secondment.

You will be responsible for the day-to-day management of a processing team, providing strong and clear leadership for the team and inspiring excellent performance throughout. In addition to this, you will monitor and plan workload alongside WFM effectively ensuring team objectives are achieved.

The successful candidate must ensure a continuous improvement culture exists within the team and as a result establishes new working practices leading to performance improvements and enhanced customer service.

If you are a good team player, motivated and have a positive attitude as well as excellent communication skills and a desire to develop staff and willing to take on extra duties, we look forward to receiving your application.

This position is based at Hesketh House however is currently homeworking.

Stonewall Top 100 Employer 2020Disability confident leaderDefence Employer Recognition Scheme (ERS) - SilverEmployers Network for Equality & InclusionStep into healthBetter Health at Work Award

Documents to download

Apply online now

Further details / informal visits contact

Hayley Prescott
Job title
Service Delivery Manager
Email address