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Applications Processor

NHS AfC: Band 2

Main area
Applications Processor – Admin Role
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months (full time and part time)
Hours
  • Full time
  • Part time
37.5 hours per week (16 - 37.5 hours per week)
Job ref
914-BSA3138
Site
Bridge House
Town
Newcastle Upon Tyne
Salary
£18,546 - £19,918 per annum
Salary period
Yearly
Closing
26/01/2022 23:59

The NHS Business Services Authority (BSA) is currently recruiting for Applications Processing staff to work in our Customer Support department, based in Newcastle Upon Tyne, providing administrative support for a number of services. We are a shared services organisation for NHS bodies and BSA departments.

The successful candidates will have experience in a customer service environment and will ideally have skills in written and verbal communication. A high attention to detail and accuracy is a must and you will enjoy working in a team environment.

These are full and part time positions with excellent opportunities for development within the business through our progression routes. After an initial induction you will be provided with dedicated support to help you achieve quality and output targets.

We offer excellent working hours, which are between 7am and 6pm Monday to Friday. We currently have a number of contracts available between 16 – 37.5 hours per week.

We are looking for enthusiastic and committed individuals to join the organisation, and as part of your job it will be down to you to understand the needs of our customers and respond appropriately and professionally. If you are able to bring the patience, enthusiasm and people skills to put the customer first and help achieve the organisations ambition of providing the best customer service possible, then this could be the job for you.

This will be office based but there may be an opportunity for some homeworking.

If you are  applying for the Part Time  position, you will need to be able to attend the initial training full time which may be up to 4-6 weeks.

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Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dawn Ross
Job title
Team Manager
Email address
Dawn.ross4@nhs.net
Additional information

Leanne Peden, leanne.peden@nhs.net