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Performance and Benefits Analyst

NHS AfC: Band 6

Main area
Performance and Benefits Management
NHS AfC: Band 6
Full time - 37.5 hours per week
Job ref
Stella House
Newcastle Upon Tyne
£31,365 - £37,890 per annum
Salary period
23/06/2021 23:59
Who we are

We’re the NHS Business Services Authority. We provide critical central services to NHS organisations, NHS contractors, patients and the public.  Have you had a European Health Insurance Card (EHIC)? Perhaps you’ve had an Exemption Certificate or have a Pre-payment Certificate to spread the cost of your prescriptions? We issue those. Maybe you’re a member of the NHS Pension Scheme? We administer the scheme on behalf of the Department of Health and Social Care. Ever applied for a vacancy on NHS Jobs? That’s one of our services too.
Our vision is to be the ‘delivery partner of choice’ for the NHS. Our values were developed with our people, for our people and they reflect the fact that we CARE passionately about what we do. They are to be Collaborative, Adventurous, Reliable, and Energetic. We know that how we approach our work contributes to our colleagues’ health, wellbeing, and sense of connection to the business. We aspire to be a great, inclusive place to work.
Our drive to make things easier for our customers has seen us increase the digitisation of our services and we’re using new technology to deliver efficiencies and improve the customer experience. We gather data and use it to help the NHS make more informed and effective decisions, as well as reduce fraud, error, and waste. We also see an opportunity to contribute to the wider health agenda in terms of prevention and health inequalities.

We’re doing exciting things in a complex and challenging landscape so come and join us.
What we offer

Come and work for us and you’ll receive a benefits package that rewards your hard work and commitment, including a minimum of 27 days annual leave per year which increases with length of service plus Bank Holidays and the option to purchase additional leave, time off for volunteering, flexible working options, a generous Pension Scheme, access to loads of online and high street discounts including holidays, computers, insurance, mobile phones and meals out, and perhaps most importantly – a work/life balance.

An exciting opportunity has arisen to join the NHSBSA Performance and Benefits team as an Analyst.  You will join a small team committed to delivering monthly performance and benefits reporting to our organisation, Main Board and sponsors.  Our organisation processes over £36bn of transactions on behalf of DHSC, NHS England / Improvement, NHS Pensions and Health Education England as well as delivering a £30m change portfolio annually, all of which requires monitoring.

As a Performance and Benefits analyst, you will play a key part in producing our monthly Balanced Business Scorecard and also our quarterly and end of year performance reports.  You will support the annual review of key performance indicators (KPIs) and work with business areas to develop KPIs for new services.  You will work closely with another Performance and Benefits Analyst to deliver monthly reporting of benefits from the change portfolio, focusing upon both benefits for the NHSBSA and those we deliver to the wider system (NHS, HM Treasury etc).  You will also support the portfolio change community through the delivery of benefits workshops for individual projects.

We are looking for someone who is proficient in excel, power BI and MIRO software with an eye for clear written communication.  You will be comfortable running workshops on both benefits identification / mapping and KPI development with strong networking and relationship management skills.

Stonewall Top 100 Employer 2020Disability confident leaderDefence Employer Recognition Scheme (ERS) - SilverEmployers Network for Equality & InclusionStep into healthBetter Health at Work Award

Documents to download

Apply online now

Further details / informal visits contact

Lisa Healey
Job title
Performance and Benefits Lead
Email address
Telephone number
07827 358443