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Recruitment Resourcer

NHS AfC: Band 5

Main area
NHS AfC: Band 5
Full time: 37.5 hours per week
Job ref
Bridge House
Newcastle Upon Tyne
£24,214 - £30,112 per annum
12/04/2020 23:59

Who we are

We’re the NHS Business Services Authority. We provide critical central services to NHS organisations, NHS contractors, patients and the public.  Have you had an EHIC card? Perhaps you’ve had an Exemption Certificate or have a Pre-payment Certificate to spread the cost of your prescriptions? We issue those. Maybe you’re a member of the NHS Pension Scheme? We administer the scheme on behalf of the Department of Health and Social Care. Ever applied for a vacancy on NHS Jobs? That’s one of our services too.

Our vision is to be the ‘delivery partner of choice’ for the NHS. Our values were developed with our people, for our people and they reflect the fact that we CARE passionately about what we do. They are to be Collaborative, Adventurous, Reliable, and Energetic. We know that how we approach our work contributes to our colleagues’ health, wellbeing, and sense of connection to the business. We aspire to be a great, inclusive place to work.

Our drive to make things easier for our customers has seen us increase the digitisation of our services and we’re using new technology to deliver efficiencies and improve the customer experience. We gather data and use it to help the NHS make more informed and effective decisions, as well as reduce fraud, error, and waste. We also see an opportunity to contribute to the wider health agenda in terms of prevention and health inequalities.

We’re doing exciting things in a complex and challenging landscape so come and join us.

What we offer

Come and work for us and you’ll receive a benefits package that rewards your hard work and commitment. Benefits you’ll receive include a minimum of 27 days annual leave per year which increases with length of service, plus Bank Holidays and the option to purchase additional leave, time off for volunteering, flexible working options, a generous Pension Scheme, access to loads of online and high street NHS Discounts including Apple Store, Sketchers, Nandos, and Vodafone, and perhaps most importantly – a work/life balance.

Do you have an ability to identify talent and a passion for recruitment? How about a drive to create a professional and exceptional recruitment candidate experience?

If the answer is yes, then the role of Recruitment Resourcer could be your next career move!

As a Recruitment Resourcer, you will play a vital role in creating and maintaining an exceptional candidate experience during the entire recruitment process for Citizen Services. Reporting into the Training and Resource Lead, you will be supporting the Citizen Services recruitment function in key initiatives to ensure that we are attracting the best possible talent for Citizen Services. You will be supporting the identification and initial screening of candidates, and will have a keen interest in Customer Service Contact Centres and Back Office Administration sectors. You will also support the coordination of interviews, having ownership of some administrative functions and will be conducting research into recruitment trends, insights and shifts within the market.

You will line manage a team of Training and Resource Coordinators to support the hiring needs of areas of Citizen Services. As a Recruitment Resourcer, you will serve as integral member of the team and will be responsible for ensuring an outstanding candidate experience and a seamless recruitment process.

Flexibility will be required as there will be a requirement for regular travel and overnight stays.

Step into healthStonewall Top 100 Employer 2020Defence Employer Recognition Scheme (ERS) - BronzeDisability confident leaderThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.

Documents to download

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Further details / informal visits contact

Faisal Izzat -