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Learning and Events Co-ordinator

NHS AfC: Band 4

Main area
Learning and Events
NHS AfC: Band 4
Full time: 37.5 hours per week
Job ref
NHSBSA Stella House
Newcastle upon Tyne
£21,892 - £24,157 per annum
Salary period
01/11/2020 23:59
Who we are

We’re the NHS Business Services Authority. We provide critical central services to NHS organisations, NHS contractors, patients and the public.  Have you had a European Health Insurance Card (EHIC)? Perhaps you’ve had an Exemption Certificate or have a Pre-payment Certificate to spread the cost of your prescriptions? We issue those. Maybe you’re a member of the NHS Pension Scheme? We administer the scheme on behalf of the Department of Health and Social Care. Ever applied for a vacancy on NHS Jobs? That’s one of our services too.
Our vision is to be the ‘delivery partner of choice’ for the NHS. Our values were developed with our people, for our people and they reflect the fact that we CARE passionately about what we do. They are to be Collaborative, Adventurous, Reliable, and Energetic. We know that how we approach our work contributes to our colleagues’ health, wellbeing, and sense of connection to the business. We aspire to be a great, inclusive place to work.
Our drive to make things easier for our customers has seen us increase the digitisation of our services and we’re using new technology to deliver efficiencies and improve the customer experience. We gather data and use it to help the NHS make more informed and effective decisions, as well as reduce fraud, error, and waste. We also see an opportunity to contribute to the wider health agenda in terms of prevention and health inequalities.

We’re doing exciting things in a complex and challenging landscape so come and join us.
What we offer

Come and work for us and you’ll receive a benefits package that rewards your hard work and commitment, including a minimum of 27 days annual leave per year which increases with length of service plus Bank Holidays and the option to purchase additional leave, time off for volunteering, flexible working options, a generous Pension Scheme, access to loads of online and high street discounts including holidays, computers, insurance, mobile phones and meals out, and perhaps most importantly – a work/life balance.

An exciting opportunity has arisen for an enthusiastic, motivated and experienced Learning and Events coordinator, with excellent planning and organisational skills to join the NHS Business Services Authority (NHSBSA).

The post holder will be responsible for providing comprehensive administrative services for all learning and events functions on behalf of the business. The role will support the People Team by gathering information and undertaking enquiries as and when necessary, which promotes excellent customer service and effective working relationships.

The post holder will work as part of a high-performing team to deliver an effective learning experience for customers and will be the first point of queries and escalation.

This role is pivotal to the success of the team, with a focus on the following:

  • Effectively supporting the team
  • Practically organising and managing the learning and training needs of the organisation.
  • Raising the profile of the department within the wider business
  • Ensuring your role capabilities are maintained and developed

The job description and person specification are an outline of tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the department and the organisation.

Previous experience working within a learning and development environment will be desirable. This post offers excellent opportunities in gaining experience and the opportunity for career pathway within Learning and Development and People Team.

The post will be based at NHSBSA in Newcastle upon Tyne.

For further details / informal visits contact:

Cheryl Guijarro – and/or 07717348411

Step into healthStonewall Top 100 Employer 2020Disability confident leaderDefence Employer Recognition Scheme (ERS) - SilverEmployers Network for Equality & Inclusion

Documents to download

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Further details / informal visits contact

Cheryl Guijarro
Job title
Business Manager
Email address
Telephone number