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SIAM IT Service Manager

NHS AfC: Band 7

Main area
Service Manangement
NHS AfC: Band 7
Fixed term: 12 months
Full time - 37.5 hours per week
Job ref
Stella House
Newcastle upon Tyne
£40,057 - £45,839 per annum
Salary period
30/01/2022 23:59

Technology SIAM is an integral function in the provision and ongoing support of IT Services for BSA and its customers; it is the implementation of a common approach to IT Service Management across multiple services and with multiple suppliers. This role is a 12-month fixed-term opportunity for an experienced IT Service Manager to support the delivery of robust and resilient service management.

As an IT Service Manager working in the Technology SIAM Team, you will demonstrate comprehensive experience across a broad range of Service Management skills, managing and supporting the Head of Technology SIAM to facilitate a more holistic approach to service management delivery in accordance with ITIL V4 practices, within the service value chain, setting the organisation's policy and ensuring process adherence for service management and governance. The Technology team is helping to modernise and transform the business, putting the user at the heart of everything we do, including the delivery of business solutions using agile methods. You will be an active member of the Technology SIAM Team based out of either Newcastle or Fleetwood, with occasional travel between the two locations. Secondment opportunities will be considered.

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Further details / informal visits contact

Mhairi Rooney
Job title
SIAM Manager
Email address