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Training and Engagement Officer

Band 5

Main area
Information Systems Training
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
914-BSA3146
Site
Stella House
Town
Newcastle-upon-Tyne
Salary
£25,655 - £31,534 per annum
Salary period
Yearly
Closing
23/01/2022 23:59

We are looking for two Training and Engagement Officers who will support the Information Systems Customer Engagement and Training leads in creating, planning, organising and delivering of customer support, training and will carry out engagement activities for both internal and external users of the NHSBSA Information Systems.

The majority of the NHSBSA Information Systems are built around business intelligence tools and the Training and Engagement Officers will be required to have and share understanding on the functionality of these tools and the data within them. They will be expected to utilise various training methods, classroom training (including virtual classroom i.e. MS Teams), written guides, videos, provide bespoke report building support for a range of customers.

Good knowledge of prescription, dental and ophthalmic data will be an advantage

The post holder can be based at our NHSBSA offices in Newcastle, Eastbourne or work from home. The role will require travel which will include overnight stays to deliver training sessions or attend conferences.

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Documents to download

Apply online now

Further details / informal visits contact

Name
Dan Thompson
Job title
Information Systems Customer Engagement and Training Lead
Email address
dan.thompson@nhs.net